Canon offers to repair defective CCDs in digital cameras

In April 2004 I purchased a Canon PowerShot A70 from to experiment with a digital camera. By December of 2004 I noticed problems where the LCD on the back of the camera would flicker periodicially and picture quality was decreased. While at the January 2005 Consumer Electronics Show I attempted to show this to a Canon rep who gave me the brush off and no real suggestions as it was an intermittant problem. As time went by the problem got progressivly worse but didn’t bother me because I had purchased a Canon RebelXT just after it hit the market and that had become my primary camera. Over the summer I noticed the LCD was doing a lot more flickering and would even go black or show random patterns and colors at various times. Today I found out that Canon has issued an advisory notice about this problem and has offered to repair any units with problems, even those out of warranty. I called Canon this evening and everything is set to get my camera fixed. To find out what to do if your camera has a problem check for notices posted in the “Service Notices” section of the Canon support website for your camera. Even though I’ve upgraded to a RebelXT I do like having the A70 as a carry around camera and something to keep in the car or with me for imprompu photography.

U.S. residents are kindly directed to contact the Canon Customer Support Center for further assistance at 1-800-828-4040. Support hours are Monday thru Friday – 8:00 AM to 12:00 midnight; and Saturday 10:00 AM to 8:00 PM (all times EST). Alternatively, if electronic support is preferred, please send your email to

The CCDs in question are used in the following models.
Digital Cameras
PowerShot A60, PowerShot A70, PowerShot A75, PowerShot A300, PowerShot A310, Digital IXUS V3, Digital IXUS II, Digital IXUS IIs

Digital Video Cameras
MV600i, MV630i, MV650i, MV700i, MV730i, MV750i, MV5i, MV5i MC, MV6i MC
ZR60, ZR65 MC, ZR70 MC, ZR80, ZR85, ZR90, Elura 40 MC, Elura 50

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